PagerDuty

PagerDuty Toolkit

The PagerDuty toolkit lets LLMs interact with PagerDuty via Arcade, enabling incident management, on-call lookups, and service operations through natural language.

Capabilities

Incident management: Retrieve individual incidents or list them with filters (status, urgency, service, team, time range); update status (acknowledge, resolve, reopen); reassign to specific users without status changes.
On-call & scheduling: List current on-call entries, browse schedules, and inspect escalation policies individually or as a list.
Services & teams: Look up services by ID or search by name; retrieve team details including members and linked resources; list all teams.
User operations: List or fuzzy-search users by name/email; retrieve the authenticated user's own profile with contact and notification summaries.
Activity feed: Fetch log entries showing recent incident events (triggers, acknowledgments, escalations, resolutions) across the account.

OAuth

This toolkit authenticates via OAuth 2.0 using PagerDuty as the provider. See the Arcade PagerDuty auth provider docs for configuration details.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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